How to Choose a Plumber
A plumber is not someone you would need everyday, but if a need crops up, you will want to do a bit of research to ensure that you end up with the right one. In fact, it’s best to find a plumber before anything happens so you won’t be pressed for time and will be able to make a rational decision. Certainly, you will want to get this right the first time out, or you might just face even more serious issues later on. And nothing is more important of course than the security and well-being of your family.
If you’re searching for a plumber, below are the most vital points you should cover when screening prospects:
Length and Depth of Experience
You will find plenty of eager and promising new plumbers today, but if you’d rather not take the risk, you can look for someone who’s been in the plumbing industry for at least no less than 5 years. The fact that they were able to handle the competition for such a period of time, proves that they’re doing it right. More experience means more knowledge as to how to tackle certain situations that may leave any newbie at a loss. Experienced plumbers can probably provide higher quality service as well, especially in terms of warranties.
To provide professional plumber services, plumbers need a state license, and that goes for all subcontractors and journeymen. A licensed plumber is not automatically a good one, but it tells you that they have been vetted by state authorities and that you will have a proper forum in which to file a complaint in case you need to.
Before you hire a plumber, check that they have liability and workman’s compensation insurance. In certain of the U.S., plumbers may also need bonding, so don’t forget to check that out. Again, insurance is no guarantee of a plumber’s abilities, but it does show that in the event of accidents leading to injury or property damage, you will be protected.
This part is very important. Keep in mind that these people are going to be right inside your house. Ask them for a list of at least three former clients and their contact information. If they hesitate, take that as a very serious red flag and walk away.
Customer service is simply how a company deals with you as a customer. Ring them yourself and observe the way they answer your questions. Cover this when you talk to the client references they provide you with, and read online reviews as well. When reading reviews, make sure you stick to popular third-party consumer websites though – marketing websites are most likely to offer biased, if not outright false, information.